Mental performance coach, Gilbert Enoka, has been a sports psychology pioneer for over 40 years. First breaking ground at a time when the practice was deemed taboo, his revolutionary techniques later helped transform the All Blacks into an all-conquering force, while enhancing the fortunes of professional teams around the world in rugby, cricket, football, basketball, and netball. Gilbert's work later contributed to the All Blacks becoming the greatest team of a generation, as they won two Rugby World Cups in 2011 and 2015, 21 consecutive Bledisloe Cups, seven Tri-Nations Series, and ten Rugby Championships. They claimed the Laureus World Team of the Year Award while spending 118 consecutive months at the top of the World Rugby Rankings between the years of 2009 and 2019.
For the very first time, Gilbert's methods have been laid out in his debut book, Become Unstoppable - a collection of psychological leadership strategies, cultural upgrades and game-changing mental skills that can be transferred from the world of elite sport and into work, home, and play. Gilbert's skills have since been sought out by a raft of market-leading companies and institutions looking to outpace their competitors. Now Become Unstoppable brings these ideas together and delivers a competitive advantage for anyone hoping to gain the edge in their field - or life.
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
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Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
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How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
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