The past comes back to haunt Captain Jean-Luc Picard in this brand new thriller set in the universe of Star Trek: The Next Generation.
Section 31, the covert organization which has operated without accountability in the shadows for more than two centuries, has been exposed. Throughout the Federation, the rogue group's agents and leaders are being taken into custody as the sheer scope of its misdeeds comes to light. Now Starfleet Command must decide the consequences for numerous officers caught up in the scandal-including Admirals William Ross, Edward Jellico, Alynna Nechayev, and Captain Jean-Luc Picard who, along with many others, are implicated in the forced removal of a Federation president.
Meanwhile, deep in the distant, unexplored region of space known as the Odyssean Pass, Picard and the crew of the Starship Enterprise must put aside personal feelings and political concerns as they investigate a massive mysterious spacecraft. Adrift for centuries in the void, the ship is vital to the survival of an endangered civilization which has spent generations searching for a world to sustain what remains of its people. Complicating matters is a band of marauders who have their own designs on the ancient ship, with only the Enterprise standing in their way....
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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