"If every parent receiving a diagnosis of autism for their child could read this book, it would avoid so much misunderstanding and unhappiness." - Dr Clare Lawrence
A diagnosis - or a suspected diagnosis - of autism in a child can be overwhelming for a parent, especially if you know nothing, or very little, about either of them.
Dr Luke Beardon is a well-known expert in the field, and this book is an accessible, easy-to-read introduction for those encountering autism for the first time. Gently and honestly, it guides you through the issues you might encounter, busting the myths around autism, and explaining what the diagnosis means for your child, for you, and for your wider family. It looks at sensory profiles, helps you handle your child's anxiety, tackles education, and answers a variety of frequently asked questions.
Other topics covered by this sensitive and empowering book include how to have conversations with your child (the 'autistic voice'), how to manage your child's education and - importantly - the undeniable strengths of autism.
As an introduction to - and a celebration of - the intriguing, beguiling, frustrating and remarkable world of autism, this book will help you understand your child's unique value and importance in the world.
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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