When Joe Davitch first saw Rebecca, it was at a party at the Davitch home - a crumbling 19th-century row house in Baltimore where giving parties was the family business. Young Rebecca appeared to Joe as the girl having more fun than anyone in the room and he wanted some of that happiness to spill over onto him, a 33-year-old divorce with two little girls. Swept away, Rebecca soon found herself mistress of 'The Open Arms', embracing not only this large spirited man and his extended family but expertly hosting endless parties in the ornate, high-ceilinged rooms where people paid to have their family celebrations in style. But now, years after she has lost her husband in an automobile accident, Beck (as she is known to the Davitch clan) asks herself whether she is an impostor in her own life. Is she really this natural-born celebrator, joyous and outgoing? Can she always be there for Poppy, her almost 100-year-old uncle-in-law who lives on the top floor, for stepdaughters - Biddy and Nono and Patch and the husbands - as they come and go, and their children - and for her own daughter Minfoo, about to marry a stockbroker? What would have happened if she'd married her blond college sweetheart, back then when they were so young and so serious and so sure about everything? And can one really recover the person one has left behind? With perfect pitch Anne Tyler explores these questions of love and loss, of identity and family, making us both laugh and cry in a novel that we wish would never end.
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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