€5 off first Book Purchase of €30+ | With Code: CHAPTERSBOOKSTORE
***THE No.1 SUNDAY TIMES BESTSELLER***
EXCLUSIVE: Includes the first chapter of Carrie's new novel In The Time We Lost
PRE-ORDER now in hardback, ebook and audio.
__________________________
We all know that growing up is hard to do, and sometimes the only thing that makes it better are the reassuring words of someone who has walked that bumpy road just a few steps ahead of you and somehow ended up as a fully-functioning adult. Carrie Hope Fletcher is that person. Thanks to her phenomenally popular YouTube videos, Carrie has become an 'honorary big sister' to hundreds of thousands of young people who turn to her for advice, friendship and, most of all, the knowledge that things will get better.
Carrie has created a safe and positive space for young people to connect and share their hopes and concerns online, and now she will share her most personal thoughts and experiences in her first book, ALL I KNOW NOW. It includes Carrie's thoughts on some of the topics she's asked about most regularly: bullying, body image, relationships and perhaps the scariest question of all: what does the future hold for me? With warmth, wit and a sprinkling of hard-won wisdom, Carrie will provide the essential tools for growing up gracefully . . . most of the time.
- Publisher Name:Little, Brown Book Group
- Product Format:Hardback
- ISBN: XV80751557510
- Author:Fletcher, Carrie Hope
- Publication Date:2015-04-23
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
We are happy to refund a product if it is defective, within 30 days of purchase upon the return of your product. If you return a product to us and request a refund due to an error on our part we will be happy to pay for the postage cost to return it to us.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused & unread, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please note, if you are requesting a refund based on an issue with condition we kindly ask you to provide a photo in order for us to best advise a suitable resolution.
To start a return, you can contact us at shop@chaptersbookstore.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shop@chaptersbookstore.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products or special orders. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Delivery is subject to warehouse availability. Out-of-stock items will be shipped as soon as possible, upon arrival from the manufacturer/publisher. Please take shipping time into consideration.
