It is a special footballer who wins the World Cup as a 21-year-old and ends a two-decade career as one of the most revered players in the history of four clubs. Former England captain Alan Ball was such a man: prodigy at Blackpool, youngest hero of 1966, Championship winner at Everton, British-record signing for the second time at Arsenal and veteran schemer for Southampton - not to mention footwear trend-setter. And all after being told he was too small to succeed in the game.
Yet his years as a flat-cap wearing manager consisted mostly of relegation and promotion battles, some successful and some not, and plenty of frustration as he fought to produce winners in his own image and emulate the feats of his playing days.
His life already touched tragically by the car crash that killed his father and the loss of his beloved wife Lesley to cancer, Ball died, aged only 61, after suffering a heart attack during a garden blaze.
A decade on from his death, and drawing on interviews with family, friends and colleagues including Jimmy Armfield, Sir Geoff Hurst, George Cohen, Gordon Banks, Joe Royle, Mick Channon, Lawrie McMenemy, Francis Lee, George Graham, Frank McLintock, Matthew Le Tissier and many more, Alan Ball: The Man in White Boots is the definitive study of one of English football's most enduring figures.
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
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