A rousing call to question the cost of convenience and find a slower, more sustainable alternative
Are we paying too high a price for 'easy'? When just about anything we want is a few taps away, why does it feel like something in our lives is missing?
From dinner delivered to your door in minutes, to relationships mediated by apps, we've always valued innovations that make life easier. But every convenience has a cost; if we don't pay it, someone else has to.
Against Convenience cuts through the noise, taking a hard look at the effect the services, apps and ideas that claim to simplify life are having on us as consumers and citizens: how do we spot convenience that is actually a false promise? How can we possibly live without them to live more sustainably? What real difference would it make?
An urgent call to re-examine our most 'convenient' choices, and the true cost of these to our minds, our peers, and our planet, award-winning journalist Gabe Bullard unpacks whether a slower, less convenient approach can, paradoxically, unlock a richer, more colourful existence.
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
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Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
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How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
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Refunds
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