'Sophie's novels are perfect for cosy escapism' - Heidi Swain _____________________________
Liberty has never been a risk-taker. She loves the routine of her quiet life in the charming village of Willowbrook, with her Labrador, Charlie. But the arrival of a mysterious gift prompts Liberty to make some changes: starting with a daily challenge to say yes to everything for the month of December...
Fearless and independent, Alex could hardly be a less obvious fit for peaceful village life. But after an accident cuts short his promising motorcycling career, he finds himself in Willowbrook in search of new direction.
When the pair become unlikely housemates, sparks fly at Damselfly Cottage. Will living together prove impossible - especially when the first snow falls? Or, cut off from the outside world, can they help each other find what it takes to be brave this Christmas?
*****
Readers love Sophie Claire!
'This was a wonderful festive story full of intrigue, drama and romance.' Five stars
'A lovely heart warming story. Loved it.' Five stars
'This is definitely a book to curl up with of an evening, a book to make you smile and feel happy. The characters are so lovely, the writing so warm.' Five stars
'I loved this book, and read it in one sitting.' Five stars
'A lovely heart-warming book that I could not put down. I really strongly recommend and can't wait to see what's next from this author!' Five stars
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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