€5 off first Book Purchase of €50+ | With Code: CHAPTERSBOOKSTORE
i newspaper 'What We're Reading This Week' December 2017
'Elizabeth's courage in speaking out is moving, and her ability to move others is impressive. This is a story that needs to be told, and needs to be heard.' - Theresa May, Prime Minister
'Elizabeth [is] someone who had the courage to tell her family's story and to challenge attitudes. Elizabeth has already made a difference and I am sure that all those who read this book will be both challenged and inspired.' - Chief Constable Sara Thornton, National Police Chiefs' Council
'I cannot praise this book highly enough . . . Born out of personal pain and tragedy, this story will lead you to the birth of DrugFAM . . . It is truly inspiring and wonderful what has been and continues to be achieved through this story.' - Sir Anthony Seldon, Vice-Chancellor of the University of Buckingham
'I would urge all parents, teachers and pupils to read this heart-rending book.' - FT Magazine
'A book that is moving and ultimately, inspiring.' - Waterstones Books Quarterly
Elizabeth Burton Phillips was a teacher, an ordinary mother who had always tried to do the best for her children; she never imagined that her identical twin sons, who had been doing so well at school, would become involved in drugs.
She was shocked when they were suspended from school for smoking cannabis; but this was just the start of a terrible descent into personal and family heartbreak. The painful journey ended in the way Elizabeth had always dreaded - a knock on the door in the middle of the night by the police. They gave her the devastating news that her son Nick had killed himself in despair at his heroin addiction.
Since his death, Elizabeth has campaigned tirelessly to make parents aware of the pain and suffering caused to families by drug addiction; and her surviving twin, Simon, now drug-free, has contributed his own thoughts to this inspiring and gut-wrenching story that will shake every reader to the core.
This new edition brings Elizabeth's story up to date, sharing the inspiring achievements of the author - awarded an MBE in the Queen's 2017 Honours List - and her charity DrugFAM, giving hope to families impacted by addiction.
- Publisher Name:Little, Brown Book Group
- Product Format:Paperback
- ISBN: 9780349418742
- Author:Burton-Phillips, Elizabeth
- Publication Date:2017-12-07
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
We are happy to refund a product if it is defective, within 30 days of purchase upon the return of your product. If you return a product to us and request a refund due to an error on our part we will be happy to pay for the postage cost to return it to us.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused & unread, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please note, if you are requesting a refund based on an issue with condition we kindly ask you to provide a photo in order for us to best advise a suitable resolution.
To start a return, you can contact us at shop@chaptersbookstore.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shop@chaptersbookstore.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products or special orders. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Free Delivery in the Republic Of Ireland on all orders over €30. Standard Delivery Charge in Republic of Ireland of €5 for all orders below €30.
Delivery is subject to warehouse availability. Out-of-stock items will be shipped as soon as possible, upon arrival from the manufacturer/publisher. Please take shipping time into consideration.
