![Kaplan, Linda & Koval, Robin BUSINESS Linda Kaplan: The Power of Nice [2011] paperback](http://chaptersbookstore.com/cdn/shop/files/kaplan-linda-koval-robin-linda-kaplan-the-power-of-nice-2011-paperback-60010577363283_{width}x.jpg?v=1731389166)
![Ryde, R BUSINESS R Ryde: Never Mind the Bosses [2012] hardback](http://chaptersbookstore.com/cdn/shop/files/ryde-r-r-ryde-never-mind-the-bosses-2012-hardback-60010582114643_{width}x.jpg?v=1731390785)
![Isaacson, Walter BUSINESS Very Good Walter Isaacson: Steve Jobs [2011] hardback](http://chaptersbookstore.com/cdn/shop/files/isaacson-walter-walter-isaacson-steve-jobs-2011-hardback-xv81451648539-59998212817235_{width}x.jpg?v=1731303488)
This book offers a solution to a problem that belongs in the last century, and a game plan for nothing short of a workplace revolution. "If deference is dead, this book is about the resurrection of the effective manager in a world where nothing is quite the way it used to be. Powerful and thought-provoking from start to finish." - Jeremy Vine, BBC Presenter and Author Never Mind the Bosses is a refreshing type of management book, it advocates that deference to authority figures needs to go if we are to have engaged workforces. - Cary L. Cooper, CBE, Distinguished Professor of Organizational Psychology and Health at Lancaster University Management School "An engaging and entertaining romp through the post punk world. By going beyond the boundaries of most business books, Ryde gives us all food for thought about how organisations are, or are not, dealing with a rapidly changing society and workforce." - Jo Owen, bestselling author of How to Manage and 'How to Lead' If you are looking for a book that will shake up your thinking about how to improve your organization s performance or worried that your competitors will find it first! try this one.
- Professor Dutch Leonard, Harvard Business School & Harvard University's John F. Kennedy School of Government
- Publisher Name:John Wiley & Sons Inc
- Product Format:Hardback
- ISBN: XV81118474402
- Author:Ryde, R
- Publication Date:2012-11-28
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
We are happy to refund a product if it is defective, within 30 days of purchase upon the return of your product. If you return a product to us and request a refund due to an error on our part we will be happy to pay for the postage cost to return it to us.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused & unread, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please note, if you are requesting a refund based on an issue with condition we kindly ask you to provide a photo in order for us to best advise a suitable resolution.
To start a return, you can contact us at shop@chaptersbookstore.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shop@chaptersbookstore.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products or special orders. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Free Delivery in the Republic Of Ireland on all orders over €30. Standard Delivery Charge in Republic of Ireland of €5 for all orders below €30.
Delivery is subject to warehouse availability. Out-of-stock items will be shipped as soon as possible, upon arrival from the manufacturer/publisher. Please take shipping time into consideration.
