![Cloke, Kenneth (Center For Dispute Resol BUSINESS Kenneth (Center for Dispute Resol Cloke: Mediating Dangerously [2001] hardback](http://chaptersbookstore.com/cdn/shop/files/cloke-kenneth-center-for-dispute-resol-kenneth-center-for-dispute-resol-cloke-mediating-dangerously-2001-hardback-1172788410_{width}x.jpg?v=1749668722)
![Branson, Richard BUSINESS Richard Branson: LOSING MY VIRGINITY [2009] paperback](http://chaptersbookstore.com/cdn/shop/files/branson-richard-richard-branson-losing-my-virginity-2009-paperback-57096531083603_{width}x.jpg?v=1728672500)
![Sandberg, Sheryl BUSINESS Sheryl Sandberg: LEAN IN W2 [2015] paperback](http://chaptersbookstore.com/cdn/shop/files/sandberg-sheryl-sheryl-sandberg-lean-in-w2-2015-paperback-52828028666195_{width}x.jpg?v=1699362316)
![Benioff, M & Adler, Carlye BUSINESS New Marc Benioff: Behind the Cloud: The Untold Story of How Salesforce.com Went from Idea to Billion-Dollar Company-and Revolutionized an Industry [2009] hardback](http://chaptersbookstore.com/cdn/shop/files/benioff-m-adler-carlye-marc-benioff-behind-the-cloud-the-untold-story-of-how-salesforce-com-went-from-idea-to-billion-dollar-company-and-revolutionized-an-industry-2009-hardback-9780470521168-60070509936979_{width}x.jpg?v=1754057964)
![Utley, Jeremy & Klebahn, Perry & Kelley, David BUSINESS Jeremy Utley: Ideaflow: Why Creative Businesses Win [2022] paperback](http://chaptersbookstore.com/cdn/shop/files/utley-jeremy-klebahn-perry-kelley-david-jeremy-utley-ideaflow-why-creative-businesses-win-2022-paperback-1240963320_{width}x.jpg?v=1780152698)
Winner of the Business Book Awards 'Thought Leader' category
-----
With his million-copy bestseller The Lean Startup, Eric Ries launched a global movement.
Concepts like minimal viable product, A/B testing and 'pivoting' changed the language of business. Now he turns his attention to companies of all sizes - and shows how the startup ethos can breathe new life into even the largest and most bureaucratic organisation.
In this groundbreaking new book, he draws on inside stories of transformations at multinationals like General Electric and Toyota, titans like Amazon and Facebook, and tech upstarts like Airbnb and Twilio. He lays out a new framework for entrepreneurial management: a comprehensive approach that kick starts innovation and delivers sustained growth, even in highly uncertain environments.
The Startup Way is an essential read for leaders, managers and entrepreneurs at any level. It's a revolutionary approach to incubating great ideas, turning all teams into startups, and inspiring everyone to think like an entrepreneur.
- Publisher Name:Penguin Books Ltd
- Product Format:Paperback
- ISBN: XG80241197264
- Author:Ries, Eric
- Publication Date:2017-10-17
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
We are happy to refund a product if it is defective, within 30 days of purchase upon the return of your product. If you return a product to us and request a refund due to an error on our part we will be happy to pay for the postage cost to return it to us.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused & unread, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please note, if you are requesting a refund based on an issue with condition we kindly ask you to provide a photo in order for us to best advise a suitable resolution.
To start a return, you can contact us at shop@chaptersbookstore.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shop@chaptersbookstore.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products or special orders. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Free Delivery in the Republic Of Ireland on all orders over €30. Standard Delivery Charge in Republic of Ireland of €5 for all orders below €30.
Delivery is subject to warehouse availability. Out-of-stock items will be shipped as soon as possible, upon arrival from the manufacturer/publisher. Please take shipping time into consideration.
