Every day at 3:55 a.m., members of Team Movement clock in for their shift at big-box store Town Square in a small upstate New York town. Under the eyes of a self-absorbed and barely competent boss, they empty the day's truck of merchandise, stock the shelves, and scatter before the store opens and customers arrive. Their lives follow a familiar if grueling routine, but their real problem is that Town Square doesn't schedule them for enough hours-most of them are barely getting by, even while working second or third jobs. When store manager Big Will announces he is leaving, the members of Movement spot an opportunity. If they play their cards right, one of them just might land a management job, with all the stability and possibility for advancement that that implies. The members of Team Movement-including a comedy-obsessed oddball who acts half his age, a young woman clinging on to her "cool kid" status from high school, and a college football hopeful trying to find a new path-band together to set a just-so-crazy-it-might-work plot in motion.
Adelle Waldman's debut novel was a breakout sensation, lauded by the Los Angeles Times as an "exacting character study" with "excellent and witty prose" and described as "incisive and very funny" by the Economist and "brilliant" by both NPR's Fresh Air and the Washington Post. In her long-awaited follow-up, Waldman brings her unparalleled wit and astute social observation to the world of modern, low-wage work. A humane and darkly comic workplace caper that shines a light on the odds low-wage workers are up against in today's economy, Help Wanted is a funny, moving tale of ordinary people trying to make a living.
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
Please complete all fields. You will receive a copy of this notice at your email address as confirmation of receipt.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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