![Collins, Suzanne CHILDRENS TEEN FICTION Suzanne Collins: Hunger Games Deluxe Collection (4 Book Set) [2023] hardback](http://chaptersbookstore.com/cdn/shop/files/collins-suzanne-suzanne-collins-hunger-games-deluxe-collection-4-book-set-2023-hardback-1245669083_{width}x.jpg?v=1782158773)
![Manchan, Magan IRISH INTEREST Magan Manchan: Listen to the Land Speak [2022] hardback](http://chaptersbookstore.com/cdn/shop/files/manchan-magan-magan-manchan-listen-to-the-land-speak-2022-hardback-57197364117843_{width}x.jpg?v=1743077146)
FROM THE SUNDAY TIMES BESTSELLING AUTHOR OF JOHN & PAUL
A TIMES BOOK OF THE YEAR
Ian Leslie's acclaimed new book reveals the secrets of how to disagree without fighting, and shows how mastering the techniques of productive disagreement can transform every aspect of our lives.
'One of my favourite writers . . . Beautifully argued, desperately needed.'
MALCOLM GLADWELL
'Invaluable. The world will be a better place if everyone reads this book.'
PHILIPPA PERRY
'A cool bath of sanity in a world of frenzied hot takes.'
HELEN LEWIS
'Perspective-shifting in important ways.'
OLIVER BURKEMAN
What is the secret of happy relationships?
How do companies build collaborative cultures?
What lies behind some of the greatest scientific and creative breakthroughs?
The surprising answer is: conflict.
Whether it's at work, at home or in public, confronting our differences is the only way to make the most out of them. How to Disagree is about how to do that successfully.
Drawing on essential lessons from world-class experts on how to disagree well and combining them with inspiring stories of productive disagreements from science, technology and the arts, Ian Leslie reveals how we can reap the benefits of diverse viewpoints in an era that feels more divided than ever.
'I nodded and underlined my way through the book's nearly 300 pages of eloquent, thoughtful advice . . . If you want to argue better, Leslie's manual will be invaluable.'
THE TIMES
'Leslie has a way of bringing fresh perspectives and telling anecdotes to obdurate subjects. Here he talks to everyone from hostage negotiators to divorce lawyers to show how conflict has driven successful companies and technological advances, and to offer ways to harness it in daily life.'
NEW STATESMAN
***
How to Disagree was previously published in 2021 under the title Conflicted.
- Publisher Name:Faber & Faber
- ISBN: 9780571374663
- Author:Leslie, Ian
- Publication Date:2022-07-07
Refund Policy
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
Free Delivery in the Republic Of Ireland on all orders over €30. Standard Delivery Charge in Republic of Ireland of €5 for all orders below €30.
Delivery is subject to warehouse availability. Out-of-stock items will be shipped as soon as possible, upon arrival from the manufacturer/publisher. Please take shipping time into consideration.
