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A heart-warming story about how a letter with surprising news changes everything - from the author of the beloved Found in a Bookshop
'Compelling, eye-opening and heart-stirring, this book is unputdownable' Katie Fforde
'A warm and moving read with the healing power of books at its heart' Kate Storey
'A beautiful writer . . . such attentive compassion and warmth' Carys Bray
'Full of warmth, heart and most excellent book recommendations' Zoe Folbigg
September was adopted when she was fifteen months old. She knows nothing about her early life, but she grew up safe and loved. Now, though, it's just September and her feckless boyfriend Shaun. And she's at her wits' end. There's never enough money, and she has nothing to look forward to.
Then a letter comes. September has inherited a house - and Shaun can see endless opportunities if she sells it. But, almost as soon as she sets foot in the garden, September knows she cannot let this home go. And she longs to find out more about the mysterious Lucia who left it to her.
When the members of Lucia's book club arrive, for the first time September hears stories of her mother, of the aunt who adored her, and of the secrets that broke the family apart. And she begins to make new friends.
September feels safe here. But money alone can't bring contentment. September is at the start of a journey full of surprises, shocks - and opportunities, if she's brave enough . . .
Readers LOVE The Second Chance Book Club
'The story was so moving and genuine throughout. I felt seen in a way that doesn't happen often with books'
'A really uplifting and beautiful story'
'Amazing from start to finish. I will certainly be looking this author up for more of her books'
'Oh, how I loved this book! It's so well written, the story is engaging and beautiful'
'A lovely read - deeply moving, life affirming'
'It was like a hug in book form, exactly when I needed one most'
'As soon as I began to read this book I knew I already loved it!'
'A heartwarming and uplifting story that explores family, love, friendship and most of all, kindness'
'A book I'd recommend to anyone looking for something they'd not be able to put down when they started reading'
- Publisher Name:Headline Publishing Group
- ISBN: XG81035416059
- Author:Butland, Stephanie
- Publication Date:2025-04-24
Refund Policy
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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