Nell Whitaker is fifteen when war breaks out and, despite her protests, her mother sends her to live with her Auntie Kath on a remote farm in Anglesey. Life on the farm is hard, and Nell is lonely after living in the busy heart of Liverpool all her life. Only her friendship with young farm hand Bryn makes life bearable. But when he leaves to join the merchant navy, Nell is alone again, with only the promise of his return to keep her spirits up.
But Bryn's ship is sunk, and Bryn is reported drowned, leaving Nell heartbroken. Determined to bury her grief in hard work, Nell finds herself growing closer to Auntie Kath, whose harsh attitude hides a kind heart. Despite their new closeness, however, she dare not question her aunt about the mysterious photograph of a young soldier she discovers in the attic.
As time passes, the women learn to help each other through the rigours of war. And when Nell meets Bryn's friend Hywel, she begins to believe that she, too, may find love...
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
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