![Lyons, Tom PREORDER NONFICTION New Tom Lyons: Aer Dogs [2025] paperback](http://chaptersbookstore.com/cdn/shop/files/lyons-tom-tom-lyons-aer-dogs-2025-paperback-9781917105002-1132308718_{width}x.jpg?v=1739919720)
![Merriman, Paul BARGAIN BUSINESS Paul Merriman: Money Made Easy [2024] paperback](http://chaptersbookstore.com/cdn/shop/files/merriman-paul-paul-merriman-money-made-easy-2024-paperback-57867840356691_{width}x.jpg?v=1747127034)
![Bartlett, Steven BARGAIN POPULAR PSYCHOLOGY Steven Bartlett: Happy Sexy Millionaire [2021] paperback](http://chaptersbookstore.com/cdn/shop/files/bartlett-steven-steven-bartlett-happy-sexy-millionaire-2021-paperback-57846168682835_{width}x.jpg?v=1726599370)
![Robbins, Mel BUSINESS New Mel Robbins: The Let Them Theory [2024] hardback](http://chaptersbookstore.com/cdn/shop/files/robbins-mel-mel-robbins-the-let-them-theory-2024-hardback-9781788176187-1119305536_{width}x.jpg?v=1748526457)
![Sinek, Simon BUSINESS Simon Sinek: Start With Why: The Inspiring Million-Copy Bestseller That Will Help You Find Your Purpose [2011] paperback](http://chaptersbookstore.com/cdn/shop/files/sinek-simon-simon-sinek-start-with-why-the-inspiring-million-copy-bestseller-that-will-help-you-find-your-purpose-2011-paperback-58602148102483_{width}x.jpg?v=1735296555)
This book covers in-depth all of the areas essential to the HR function such as employment law, employee relations, learning and development, performance management and reward, as well as the HR skills needed to ensure professional success, including leadership, managing conflict, interviewing and using statistics. Illustrated throughout in full colour and with a range of pedagogical features to consolidate learning (e.g. source review boxes, key learning points, summaries and case studies from international organizations such as IBM, HSBC and Johnson and Johnson), this fully updated 15th edition includes new chapters on the HRM role of line managers, evidence-based HRM, e-HRM and the gender pay gap, further case studies and updated content covering the latest research and developments.
Armstrong's Handbook of Human Resource Management Practice is aligned with the Chartered Institute of Personnel and Development (CIPD) profession map and standards and is suited to both professionals and students of both undergraduate degrees and the CIPD's level 5 and 7 professional qualifications. Online supporting resources include comprehensive handbooks for lecturers and students, lecture slides, all figures and tables, toolkits, and a literature review, glossary and bibliography.
- Publisher Name:Kogan Page Ltd
- Product Format:Paperback
- ISBN: XV80749498276
- Author:Armstrong, Michael
- Publication Date:2020-01-03
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
We are happy to refund a product if it is defective, within 30 days of purchase upon the return of your product. If you return a product to us and request a refund due to an error on our part we will be happy to pay for the postage cost to return it to us.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused & unread, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please note, if you are requesting a refund based on an issue with condition we kindly ask you to provide a photo in order for us to best advise a suitable resolution.
To start a return, you can contact us at shop@chaptersbookstore.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shop@chaptersbookstore.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products or special orders. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Free Delivery in the Republic Of Ireland on all orders over €30. Standard Delivery Charge in Republic of Ireland of €5 for all orders below €30.
Delivery is subject to warehouse availability. Out-of-stock items will be shipped as soon as possible, upon arrival from the manufacturer/publisher. Please take shipping time into consideration.
