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Key Features * Blend of theory and practice * Breadth of coverage * Experiential learning exercises - allow students to play the role of a consultant and diagnose a need for change * Case studies * Diagnostic tools to help students grasp the practical techniques * Accessible - especially for those with no prior knowledge of change management theory * A comprehensive companion website NEW for the 3rd Edition * 2 colour design * 5 new chapters covering the latest developments * New thinking assignments * 12 new cases from a range of countries including Denmark, The Netherlands, India, China, USA, Germany and from a range of sectors (NGOs, not-for-profit, large and small companies, multi-national organisations, public and private sector) * New chapter on sustainability addresses how to make change 'stick' and how to 'spread' good practice through the organisation * Increased depth * Improved signposting and cross-referencing helps link the material together making it easier for students to see how everything fits together
- Publisher Name:Palgrave Macmillan
- Product Format:Paperback
- ISBN: XG80230210691
- Author:Hayes, John
- Publication Date:2010-02-05
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