![Bartlett, Steven BARGAIN POPULAR PSYCHOLOGY Steven Bartlett: Happy Sexy Millionaire [2021] paperback](http://chaptersbookstore.com/cdn/shop/files/bartlett-steven-steven-bartlett-happy-sexy-millionaire-2021-paperback-57846168682835_{width}x.jpg?v=1726599370)
![Merriman, Paul BARGAIN BUSINESS Paul Merriman: Money Made Easy [2024] paperback](http://chaptersbookstore.com/cdn/shop/files/merriman-paul-paul-merriman-money-made-easy-2024-paperback-57867840356691_{width}x.jpg?v=1747127034)
![Lyons, Tom PREORDER NONFICTION New Tom Lyons: Aer Dogs [2025] paperback](http://chaptersbookstore.com/cdn/shop/files/lyons-tom-tom-lyons-aer-dogs-2025-paperback-9781917105002-1132308718_{width}x.jpg?v=1739919720)
![Sinek, Simon BUSINESS Simon Sinek: Start With Why: The Inspiring Million-Copy Bestseller That Will Help You Find Your Purpose [2011] paperback](http://chaptersbookstore.com/cdn/shop/files/sinek-simon-simon-sinek-start-with-why-the-inspiring-million-copy-bestseller-that-will-help-you-find-your-purpose-2011-paperback-58602148102483_{width}x.jpg?v=1735296555)
![Robbins, Mel BUSINESS New Mel Robbins: The Let Them Theory [2024] hardback](http://chaptersbookstore.com/cdn/shop/files/robbins-mel-mel-robbins-the-let-them-theory-2024-hardback-9781788176187-1119305536_{width}x.jpg?v=1748526457)
Where are the leaders who can lead in what Julia calls the "magnet cities" of the world: where the world's most talented young people will convene? Because these people will simply turn their backs on bosses who demand that their teams think and behave alike.
The race is on to develop leaders with CQ, and this book is designed to give readers a decisive head start. In the process, Julia has spoken to leaders all round the world, and invited them to tell their own CQ stories: successful and disastrous, serious and funny, poignant, pragmatic and often highly personal. The result is surprising, challenging and frequently uncomfortable (there is no simplistic advice here about how to exchange business cards in the correct local manner).
This second edition, revised and expanded in 2019, looks even further into the cultural collisions that can spark real innovation if the leader at the centre of them has CQ. How do you lead effectively when cultures collide within the team? And, even more intriguing, what do you do when cultures collide inside yourself?
For this new edition, Julia has discussed these collisions with leaders of all generations, in countries all over the world. She shares experiences and insights that are painful, funny and wise. For anyone trying to lead across boundaries, this will be an indispensable companion.
- Publisher Name:Bloomsbury Publishing PLC
- Product Format:Paperback
- ISBN: 9781472971784
- Author:Middleton, Jukia
- Publication Date:2019-08-22
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
We are happy to refund a product if it is defective, within 30 days of purchase upon the return of your product. If you return a product to us and request a refund due to an error on our part we will be happy to pay for the postage cost to return it to us.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused & unread, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please note, if you are requesting a refund based on an issue with condition we kindly ask you to provide a photo in order for us to best advise a suitable resolution.
To start a return, you can contact us at shop@chaptersbookstore.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shop@chaptersbookstore.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products or special orders. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Free Delivery in the Republic Of Ireland on all orders over €30. Standard Delivery Charge in Republic of Ireland of €5 for all orders below €30.
Delivery is subject to warehouse availability. Out-of-stock items will be shipped as soon as possible, upon arrival from the manufacturer/publisher. Please take shipping time into consideration.
