THE HUGE INTERNATIONAL BESTSELLER
A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation.
'Riveting' Adam Grant
'Stupendous' The Week
'Brilliant' Guardian
____________________________
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.
Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.
____________________________
PRAISE FOR NEVER SPLIT THE DIFFERENCE
'My pick for book of the year.' Forbes
'Who better to learn [negotiation] from than Chris Voss, whose skills have saved lives and averted disaster?' Daily Mail
'Filled with insights that apply to everyday negotiations.' Business Insider
'It's rare that a book is so gripping and entertaining while still being actionable and applicable.' Inc.
'A business book you won't be able to put down.' Fortune



![Manchan, Magan IRISH INTEREST Magan Manchan: Listen to the Land Speak [2022] hardback](http://chaptersbookstore.com/cdn/shop/files/manchan-magan-magan-manchan-listen-to-the-land-speak-2022-hardback-57197364117843_{width}x.jpg?v=1743077146)

![Niland, Conor SPORT Conor Niland: The Racket [2024] paperback](http://chaptersbookstore.com/cdn/shop/files/niland-conor-conor-niland-the-racket-2024-paperback-58820653515091_{width}x.jpg?v=1760353359)
![Magan, Manchan IRISH INTEREST Manchan Magan: THIRTY TWO WORDS FOR FIELD [2020] hardback](http://chaptersbookstore.com/cdn/shop/files/magan-manchan-manchan-magan-thirty-two-words-for-field-2020-hardback-1127071064_{width}x.jpg?v=1738876983)
![Purcell, Rozanna IRISH INTEREST Rozanna Purcell: The Hike Life [2023] hardback](http://chaptersbookstore.com/cdn/shop/files/purcell-rozanna-rozanna-purcell-the-hike-life-2023-hardback-59371308384595_{width}x.jpg?v=1728459680)