{"product_id":"ian-leslie-conflicted-2021-paperback","title":"Ian Leslie: Conflicted [2021] paperback","description":"\u003cp\u003e\u003cb\u003eA \u003ci\u003eTHE TIMES \u003c\/i\u003eBOOK OF THE YEAR\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBringing valuable lessons from the cutting edge of communication science, \u003ci\u003eConflicted \u003c\/i\u003e\u003c\/b\u003e\u003cb\u003edoes for our verbal communication what \u003ci\u003eThinking Fast and Slow\u003c\/i\u003e did for our inner decision-making.\u003c\/b\u003e  \u003cbr\u003e\u003cbr\u003e'One of my favourite writers . . . Beautifully argued, desperately needed.'\u003cbr\u003e\u003cb\u003eMALCOLM GLADWELL\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e'Invaluable. The world will be a better place if everyone reads this book, and because it's so entertaining they probably will.'\u003cbr\u003e\u003cb\u003ePHILPPA PERRY\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e'Essential.' \u003cb\u003e\u003ci\u003eTHE TIMES\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e'Fascinating.' \u003cb\u003e\u003ci\u003eFINANCIAL TIMES\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eWhat is the secret of happy relationships\u003c\/b\u003e\u003cb\u003e?\u003c\/b\u003e\u003cbr\u003e\u003cb\u003e\u003cbr\u003eHow do companies build collaborative cultures?\u003cbr\u003e\u003cbr\u003eWhat lies behind some of the greatest scientific and creative breakthroughs?\u003c\/b\u003e\u003cbr\u003e\u003cb\u003e\u003cbr\u003eThe surprising answer is: conflict\u003c\/b\u003e\u003cb\u003e.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eInsight and empathy spring from the clash of different perspectives. In a world where it's easier than ever for people to share their opinions, we should be reaping the benefits of diverse views. Instead, we too often find ourselves mired in hostility or - worse - avoiding disagreement altogether. Ian Leslie argues that this is because most of us never learn how to air our differences in a way that leads to progress.\u003cbr\u003e\u003cbr\u003e\u003ci\u003eConflicted \u003c\/i\u003edraws essential lessons on how to disagree well from world-class experts: interrogators, hostage negotiators, divorce mediators, diplomats and addiction counsellors. It tells inspiring stories of productive disagreements, from the invention of the aeroplane to the success of The Rolling Stones, and combines them with fascinating insights from the science of human communication.\u003cbr\u003e\u003cbr\u003eWhether it's at work, at home, or in public, confronting our differences is the only way to make the most of them. \u003ci\u003eConflicted \u003c\/i\u003eis about how to do that successfully.  \u003cbr\u003e\u003cbr\u003e'A cool bath of sanity in a world of frenzied hot takes.'\u003cbr\u003e\u003cb\u003eHELEN LEWIS\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e'Perspective-shifting in important ways.'\u003cbr\u003e\u003cb\u003eOLIVER BURKEMAN\u003c\/b\u003e\u003c\/p\u003e","brand":"Leslie, Ian","offers":[{"title":"New","offer_id":53393114169683,"sku":"9780571346943","price":21.41,"currency_code":"EUR","in_stock":false},{"title":"Very Good","offer_id":53393114136915,"sku":"XV80571346943","price":7.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0616\/4001\/6057\/files\/leslie-ian-ian-leslie-conflicted-2021-paperback-1231042675.jpg?v=1775166158","url":"https:\/\/chaptersbookstore.com\/products\/ian-leslie-conflicted-2021-paperback","provider":"Chapters Bookstore","version":"1.0","type":"link"}